One record, two views
Everything the buyer adjusts, asks or signs is written to the opportunity in CRM, so nothing has to be retyped and nothing is lost when the conversation moves indoors.
Digital Deal
The customer finishes the deal at home. You keep the record.
An interactive offer the buyer can adjust, ask questions about and sign, remotely or at the desk. Everything they do lands on the same opportunity your advisor is working in.
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SaleOfferVIP
Business case – Brooklyn Simmons
BC000000 · Created by Robert Fox
2 604 100 Kč / 100 000 €
excl. VAT 2 604 100 Kč
Overview1 · Customer2 · Trade-in3 · Sale4 · Test drive5 · Reservation6 · Financing7 · Insurance8 · Payment
Mercedes-Benz C 180 7G-DCT Urban Line
WUAZZ4G8JN901617 · Petrol · Automatic
In stockTo pricing
Price overview
Purchase price
2 604 100 Kč
Expected costs
13 500 Kč
Expected margin
700 732 Kč
CostsValuationVehicle check
Valuation detailsEdit
VAT deductionYes
Expected customer price160 000 Kč
Expected buyout date26 May 2026
One deal from two chairs: on the left the customer's live offer for the Octavia, the vehicle, the trade-in, the amount to finance, the term they moved to 48 months, the monthly figure and the cover they added, with the control to review and sign; on the right the advisor's view of the same opportunity, showing what changed, the question asked and answered, and the margin protected. Between them, the four things that crossed. Sample data, not a customer's deal.
- Best fit
- The customer · Salesperson · Sales manager · Compliance
- Operational job
- Let a matched customer adjust a personalised vehicle offer, ask questions and sign remotely while the advisor sees every change and the completed deal returns to the same CRM record.
- What you get
- A signed offer and change history in the same CRM record.
The problem
Online and showroom are usually two different deals.
A customer configures something on a website, then arrives and starts again with a person who cannot see what they did. Or a remote sale happens over email and PDFs, outside the system, until somebody types it back in. Digital Deal is the same deal seen from two sides. The customer's screen and the advisor's screen are one opportunity.
Remote or at the desk
The same offer works on a customer's sofa and on a tablet across the desk. The signature method changes; the deal does not.
Continuity after the sale
The buyer's identity, their vehicle and their service history carry forward, so the first service booking is not a new relationship.
The connected journey
Keep every deal moving without losing margin or context
Five stages, each visible to both sides. Select one to see what enters, what Omnetic does, and what comes out.
A personalised offer, not a PDF
The advisor builds the offer from the vehicle record: price, condition, the trade-in already valued, finance and insurance options. It goes to the customer as something they can interact with.
Because it comes from the record, the photos, the equipment and the inspection findings are the real ones.
- In
- An agreed vehicle, a valued Fabia, finance requested
- Omnetic
- Assembles the offer with live options and sends a private link
- Out
- An offer the customer can open on a phone at nine in the evening
They change the term, not the price
The buyer moves the finance term, adds or removes insurance and sees the monthly figure change. What they can adjust is decided by you.
Discounting is not in their hands. The term is margin-neutral and optional products add to it, so nothing the customer can reach erodes the deal, and every change is visible to the advisor as it happens.
- In
- Customer prefers a lower monthly payment
- Omnetic
- Recalculates on a 48-month term, adds cover, records both changes on the opportunity
- Out
- 9 840 a month · margin 76 600 → 78 020, because cover earns commission
Questions asked where the offer is
Chat sits on the offer itself, so “is the winter set included?” is asked in context rather than in an email that starts by re-explaining which car.
The thread lands in CRM against the same opportunity, and BRAIN™ can draft the reply for the advisor to approve.
- In
- A question typed into the offer at 21:14
- Omnetic
- Attaches it to the opportunity, notifies the advisor, drafts an answer from the vehicle record
- Out
- Answered in two minutes, with the answer on the record
Signed remotely, or across the desk
The customer reviews the documents and signs, at home or in the showroom on a tablet. Consents are captured explicitly and separately from the contract.
Which signature methods are available, and what counts as valid, is configured per market and per document type. No signature, identity or payment vendor is named here.
- In
- An accepted offer and the documents it requires
- Omnetic
- Presents the contract, captures signature and consents, timestamps each one
- Out
- Signed 16:42 · every consent recorded separately
Straight back into the business
The signed deal posts its invoice and stock movement, opens the preparation work order, and books the handover, the same as a sale agreed in the showroom, because it is the same deal.
The customer continues as a service and changeover record rather than as a closed web enquiry.
- In
- A signed contract at 16:42
- Omnetic
- Posts the invoice, moves the stock, opens preparation, dates the handover, attaches the policy
- Out
- Nothing re-entered, and the workshop already knows
Capabilities
What the module does, and what you control
Everything here is in Omnetic's current published description of Digital Deal. Nothing beyond it is claimed.
Interactive online offer
Built from the vehicle record, with real photos, equipment and findings.
Finance options
Terms the customer can move, within limits you set. Partner-dependent.
Insurance options
Cover added or removed inside the offer. Partner-dependent.
Trade-in included
Already valued, so the figure the customer sees is the real one.
Chat on the offer
Questions asked in context, threaded onto the opportunity.
Remote signature
The customer signs where they are. Methods configured per market.
In-store signature
The same deal signed on a tablet at the desk.
Separate consents
Captured explicitly and timestamped, apart from the contract.
Connected to the DMS record
Every action writes to the opportunity, no retyping, no parallel deal.
Identity continuity
The buyer is the same customer afterwards, not a new one.
Service continuity
History and the first service carry forward from the sale.
Dealer-configured levers
You decide what the customer may change, and what needs an advisor.
By role
Who this changes the day for
The customer
Reviews a real offer in their own time, asks a question without composing an email, and does not repeat themselves when they visit.
Salesperson
Sees what the buyer is looking at and what they changed, so the follow-up call starts from something real.
Sales manager
Sets which levers customers may pull, so remote selling does not become remote discounting.
Compliance
Gets consents captured separately and timestamped, with the document version that was signed retained.
Platform, security & integrations
What makes it one deal
CRM & DMS Core
The opportunity and the vehicle record both sides are working on.
Security & Trust
The offer link is scoped to one deal; every view, change and signature is logged. EU residency as elsewhere.
Open Platform
Finance, insurance, identity and signature services connect as configured partners. None named until agreements allow.
BRAIN™
Drafts answers to questions asked on the offer, for a person to approve.
System relationship
Digital Deal in the connected product system
Digital Deal writes to the opportunity CRM keeps and the vehicle record under it, logs every view and signature under the platform's security rules, connects its partners through Open Platform, and lets BRAIN™ draft what the advisor approves.
Digital Deal
Outcome & proof
What we can and cannot claim yet
One deal, two sides
Customer and advisor work on the same offer and every change returns to one opportunity.
Consent is traceable
Signature, time and document version remain part of the deal trail.
Validity is scoped
Available signature methods and their legal use are confirmed per market.
Conversion needs measurement
Completion impact is published only for a defined cohort.
Questions dealers ask
Secondary product demonstration
Signed digital deal
One sample offer shows what the customer changed, asked and finally signed.
Review Digital DealOffer 2841 · customer sessionsample data
Vehicle
acceptedOctavia 2.0 TDI
Finance
selected36 months · 20% deposit
Insurance
selectedOption B
Signature
verifiedVersion 04 · 14:32
Version
04Status
signedSend one offer as a link
Take a live deal and we will build it as a Digital Deal offer, so you can see what the customer sees.
Book a Digital Deal demoThe deal
One live opportunity with a valued trade-in and finance requested.
The levers
What a customer may change today, and what needs an advisor.
The signature
How contracts and consents are signed in your market now.