Competence-aware allocation
Work is assigned according to what each person is qualified to do, not to who happens to look free.
Planner
The car should move once, not four times.
Planner proposes a repair date from the work's complexity, the specialisation it needs and the capacity you actually have, then sequences the tasks so a waiting customer's car is not shunted between bays and technicians.
Planner
Sample data
The sequenceSuggested plan · Bay 2
Order 4471 · customer waiting
08:00 — 11:30Bay 2
The work
Active intakeBay 2
Scheduled work
Scheduled serviceBay 2
Scheduled work
Recall campaignBay 2
Certified technician
Final checkBay 2
Dependency check
Scheduled workCertified technicianDependency checkClear
A concept repair-day sequence for sample order 4471: four tasks run back to back on Bay 2, with the specialist step called out before the planned collection. Positions show the order of work, not measured capacity or performance.
- Best fit
- Workshop foreman · Service advisor · Technician · Service manager
- Operational job
- Sequence each order's work by dependency, competence, bay capacity and real availability so the vehicle moves less and promised collection times reflect the current plan.
- What you get
- A capacity plan with work dependencies, assigned technicians and collection times.
The problem
A plan made by hand optimises for the planner, not for the car.
A wall chart filled in booking order leaves a vehicle waiting for a specialist, moving to another bay and waiting again. Planner reads the dependencies between tasks so the sequence serves the vehicle and the customer waiting for it.
Everyone sees what is next
Employees know what needs doing on an order and when, from the same live sequence.
The day can change
Advice and assistance are part of the workflow, while the plan adapts instead of being rebuilt every morning.
How the plan is built
Four inputs, one sequence, adapted all day
Select an input to see what Planner weighs before it proposes the date and the order of work.
Complexity and specialisation, not just duration
An hour of diagnostics and an hour of bodywork are not interchangeable, and the plan reflects that.
The ideal repair date is proposed from what the work involves and the capacity the workshop genuinely has that week.
- In
- Order items, estimated durations, complexity and required specialisation
- Omnetic
- Matches the job to eligible time, bays and skills
- Out
- A proposed date the work can actually fit
Who is here, and what they are allowed to do
Responsibilities, working time, absences and unavailable periods feed the plan.
Competences are configured per technician, so certified work is allocated automatically rather than from memory.
- In
- Working time, absences, holidays, responsibilities and competences
- Omnetic
- Excludes unavailable people and allocates only qualified technicians
- Out
- A plan whose assignments can be defended
Every dependency between tasks
With a customer waiting, activities follow one another without interruption instead of leaving the car between teams.
The sequence limits movement from bay to bay and technician to technician.
- In
- The order's tasks and every dependency between them
- Omnetic
- Sequences prerequisites and assigns consecutive eligible slots
- Out
- One repair path rather than four separate bookings
Plans survive contact with the morning
A late part, an absent technician or an overrun changes the current plan instead of leaving somebody to redraw the chart.
Communication is real time, so the advisor's promise and the workshop plan do not quietly diverge.
- In
- A live delay, absence, overrun or changed order
- Omnetic
- Re-sequences the affected work and applies the change immediately
- Out
- An updated plan and an earlier warning for the customer
Capabilities
All planning at your fingertips
All twelve capabilities named by the current Planner product, grouped by the decision they support.
Automatic date proposal
The ideal repair date from complexity, specialisation and capacity.
Task dependencies
Every connection between an order's requirements handled.
Uninterrupted scheduling
Waiting-customer activities follow on without gaps.
Competence-based allocation
Resources assigned according to what each person is qualified for.
Working-time rules
Responsibilities and working time set per person and respected.
Absences
Planned holidays and unavailable periods excluded from the plan.
Operational re-planning
Planned repairs adapt as the situation develops.
Real-time changes
Any change takes effect immediately for everyone.
Order status
Open and closed work visible to everyone looking at the plan.
Movement limiting
Fewer moves from bay to bay and technician to technician.
Company-wide planning
Work planned across the company with permission-aware visibility.
Preparation work included
Sales preparation competes honestly for the same bays.
By role
Who this changes the day for
Workshop foreman
Stops rebuilding the day at eight in the morning and sees the consequence of every override immediately.
Service advisor
Promises a collection time the plan supports and hears about a delay before the customer does.
Technician
Knows what is next and why it is theirs without waiting for manual allocation.
Service manager
Sees where capacity goes, including preparation work generated by sales.
Platform & data connections
What the plan reads
Workshop
The order and its items, including the dependencies between them.
Warehouse
Whether the parts a task needs will be there on the proposed day.
Time-keeping
Working time, absences and the competences each technician holds.
Reporting
Preparation work and workshop capacity on the same operating view.
System relationship
Planner in the connected product system
The sequence needs the order and its dependencies, real working time and competence, the parts a task needs and the other work competing for the same resources.
Outcome & proof
What we can and cannot claim yet
Fewer car movements and no idle gaps
A mechanical consequence of the scheduling logic, described rather than quantified.
The maximum effectiveness of your business
No throughput or utilisation gain is published without evidence.
The source H1's second paragraph
Broken source copy about benefits and pensions was not carried over.
Planner customer story
Slot reserved. Throughput per bay before and after would be the natural proof.
Questions foremen ask
Secondary product demonstration
One car, one uninterrupted sequence
Tasks follow dependencies, capacity and competence so the vehicle does not bounce between bays.
Review PlannerOrder 4471 · waitingBay 2
08
08:00Diagnostics · Král
08
08:30Brakes · Král
09
09:42Service · Král
11
11:30Recall · Beneš, certified
Bring one busy Thursday
Your real bookings, your real technicians. We will plan it and show how many times each car would have moved.
See the plannerThe bookings
One busy day with promised times and the work behind each promise.
The people
Technicians, competences, working hours and known absences.
The constraints
Bays, parts and task dependencies that make the day possible.